Privacy Statement


Eggoc BV with offices at Evert van de Beekstraat 104, Schiphol (1118 CN), hereinafter referred to as “Handl.io”, cares deeply about the responsible handling of the personal data of its users. Handl.io therefore processes your personal data carefully and lawfully with regards to the “Personal Data Protection Act”.

This Privacy Statement informs you about the way in which Handl.io processes your personal data and how you can change or oppose against the intended use of these data.

This Privacy Statement only applies to the services offered by Handl.io on www.handl.io and on it’s mobile application.

Article 1 Explanation of personal details and specific goals for their processing

  1. In person

Handl.io uses your data to offer you an optimal personal experience. Handl.io might therefore use for example data from your email inbox, your IP address, data from your mobile device and cookies.

  1. Goal

Handl.io collects and processes your personal data. By means of using our mobile application or by means of visiting www.handl.io, you agree to this Privacy Policy and your consent to the processing of your personal information as described in this Privacy Statement.

Handl.io used your data for different purposes. Below you will find which specific goals we intend to accomplish.  We use personal data received from you, but also data we collect ourselves. For example, data about your visit to our website or the use of our mobile application. Below is an overview of personal data that can be processed by Handl.io.

  1. Emails and Orders

While using the mobile application part of your emails will be requested, stored and analysed. The purpose is to specifically look for the messages related to your online purchases.

From these emails we might extract your name, email address, your home address and phone number. As we will offer you a manageable feed of your online purchases we will also extract specific details such as: the shop name, the order number, the track and trace number and the linked updates, the (estimated) delivery date, the name of the respective courier service.

All the above-mentioned details will allow us to show you your orders correctly and update them regularly.

  1. Your account

In your accounthandl.io stores under others the next information on: name , e-mail address , physical address ( es ), the assessment data (= score) that you pass on via the mobile application .

  1. delivery experience score

The delivery experience scores you award to any specific delivery or courier are personal and non visible to anyone but yourself. We will only use these feedback date with our commercial partners in a grouped  and anonymised way.

  1. Other purposes

Handl.io can use your data for other purposes than specifically described when collecting your data.

Article 2 Transfer to third parties

handl.io does not give your personal data to third parties unless:

a) The transfer is made to a third party engaged by Handl.io for the purposes listed in this Privacy Statement. With these third parties Handl.io will have an agreement that specifies how this Partner handles your personal data in a responsible manner;

b) Handl.io is required by law to pass on personal data to the authorities.

Article 3 Security of data

handl.io makes use of appropriate technical and organizational security procedures. These are intended to ensure that unauthorized persons do not gain access to your data and to prevent the loss, unauthorized use or modification of the data Handl.io receives.

Article 4 Availability and modification of your data

You can request access to your personal data that we process at any time. You can also request that your data be changed or deleted. For this you can send an e-mail to privacy@handl.io or use the de-authorization option in your account (“logout”). If you choose to delete your personal data, you will no longer be able to use the mobile application, as your personal data is essential for the operation of the mobile application, until you decide to log on again.

Article 5 Cookies

handl.io might use first party session cookies during a running session. These cookies are purely functional. To refuse all cookies or to be notified every time your computer receives a cookie, the settings of your browser can be changed. Some functions on www.handl.io may no longer work if your computer can not receive cookies.

Article 6 Liability Handl.io

handl.io has no control over the potential use by third parties of your personal data. This Privacy Statement only applies to the personal data that Handl.io processes for the benefit of www.handl.io and the mobile application. Handl.io accepts no responsibility or liability for (the operation and / or content of) websites or services of third parties.

Article 7 Retention period

handl.io stores personal data for a period of no longer than 12 months after your last visit to www.handl.io, unless Handl.io is obliged by law to keep personal data longer.

Article 8 Change Privacy Statement

handl.io reserves the right to amend this Privacy Statement. Each adjustment will be announced via www.handl.io and/or our mobile application. By using www.handl.io or our mobile application after making such changes you agree to the updated Privacy Statement. Please consult this page regularly for any changes This current Privacy Statement has been updated on 15  January 2018.